Consortium-sponsored events Leveraging collective thinking and collective experience
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Upcoming Events

February 1-3, 2012 Knowledge Management Foundations Workshop
The KCSsm Principles
Menlo Park, CA
February 2, 2012 KCS DeepDive Discussion
Video Content Considerations
WebEx
February 8, 2012 KCS ConversationStorm
New vs. Known, Gamification, Mobile for KM, and more
WebEx
February 16, 2012 KCS DeepDive Discussion
Assessing Effectiveness of KCS Communication
WebEx
February 17, 2012 KCS Book Club
"Conversation and Community" by Anne Gentle
WebEx
February 22, 2012 Consortium Member Update
Overview of Work in Progress
WebEx
March 1, 2012 KCS DeepDive Discussion
Localization of Support Content
WebEx
March 6-8, 2012 KCS Foundations Workshop
Transforming Knowledge (KCS v5)
Raleigh, NC
March 7-8, 2012 Program Team Meeting
Content Findability & Search
Bay Area, CA
March 21-23, 2012 Program Team Meeting
Intelligent Swarming Practices
Reston, VA
April 25-27, 2012 Knowledge Management Foundations Workshop
The KCSsm Principles
Dallas, TX
Apr 30-May 1, 2012 Executive Summit
A Framework for Service Excellence
Tucson, AZ
May 16-18, 2012 Program Team Meeting
Social Media and Support
Denver, CO

KCSsm and Adaptive Organizationsm are service marks of the Consortium for Service Innovation™